Mental Health
is a right for everyone

Mental health should not be defined by "whether we have mental illness", but rather by the ability to face life's challenges, realize ourselves, and connect with others. We believe that psychological distress is part of being human and does not prevent us from finding meaning and happiness in our lives.

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TourHeart+ Team

We are dedicated to providing personalized mental health services that integrate both online and offline elements, opening up new possibilities for mental well-being.

team intro - content

We utilize artificial intelligence and big data analytics to accurately identify the content that best fits each individual, especially emerging adults and tertiary students in Hong Kong.

team intro - community

We encourage members to co-produce content with us and to foster a mental health-conducive community. Throughout your journeys of exploring self-care, we will be there to accompany you.

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We aim to foster a community that enhances our collective well-being.

What We Provide
feature 1 - mental health assessment

Mental Health Assessment

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feature 2 - chatbot

Chatbot

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feature 3 - articles

Articles

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feature 4 - Webinars

Webinars

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feature 5 - Self-help Courses

Self-help Courses

*supervised by clinical psychologists

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feature 6 - Skills-based Workshops & Mindfulness Group Practice

Skills-based Workshops & Mindfulness Group Practice

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feature 7 - Group Therapy

Group Therapy

*led by clinical psychologists

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feature 8 - Virtual Support Community

Virtual Support Community (App only)

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Who We Are

Includes clinical psychologists, trained psychological well-being officers, researchers, product designers, engineers, and communication specialists.

We are committed to designing a more comprehensive TourHeart+ platform, striving to deliver the best experiences and richer resources to each and every one of you.

Strategy
Product & Tech
Service
Promotion
Research
Admin

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What is the mental health assessment about?

It is powered by artificial intelligence with items from PHQ-9 and GAD-7, which are two of the most commonly used and validated assessments for common symptoms of depression and anxiety, respectively.

Based on this assessment, our system suggests resources and services for you. It provides a reference, rather than a formal diagnosis of users’ mental health status. If further assistance is required, you may seek the services of a mental health professional, such as a psychiatrist or clinical psychologist, for a comprehensive evaluation.

(GAD-7 Reference: Spitzer, R. L., Kroenke, K., Williams, J. B., & Löwe, B. (2006). A brief measure for assessing generalized anxiety disorder: the GAD-7. Archives of Internal Medicine, 166(10), 1092-1097.) https://pubmed.ncbi.nlm.nih.gov/16717171/

(PHQ-9 Reference: Kroenke, K., Spitzer, R. L., & Williams, J. B. (2001).The PHQ‐9: Validity of a brief depression severity measure. Journal of General Internal Medicine, 16(9), 606-613.) https://pubmed.ncbi.nlm.nih.gov/11556941/

Can this platform replace traditional psychotherapy?

Our content was developed based on psychological theories, research, and/or intervention approaches that have demonstrated to be effective in improving mental health and reducing anxiety and depressive symptoms.

However, our services cannot replace traditional face-to-face psychotherapy nor medication. Each mode of service has its own function and may be suitable for different people. By having a repertoire of diverse services available in the society, we believe that people can choose from these options to improve their mental health.

Who is checking my data?

Members’ privacy is our topmost priority. We make sure members enjoy a confidential and secure journey. Also, we promise to be transparent with our data security and usage practices.

According to our Privacy Policy, we only use members’ personal information only where we need to operate our services, to support personalized features, and to carry out research and development to improve our products. Using TLS encryption in which all data will be encrypted during transfer among internal teams, and only internal staff will have access to the database. We do not share or disclose personal information with third parties without your expressed specific consent. Login email address shall be encrypted if SSO is used. Passwords are stored with up-to-date cryptographic solutions.

For more information about data privacy, please check our Data Privacy and Security Policy to understand how your data is handled and processed.

Our Journey Thus Far...

In 2017, The Chinese University of Hong Kong received a donation from the Hong Kong Jockey Club Charities Trust ("the Trust") for the Diversity and Well-being Laboratory to design and implement the Jockey Club TourHeart Project, which lasted for 3 years.

In 2021 and 2024 respectively, the Trust provided two donations to the team to enhance and revamp the project based on user feedback, resulting in the current Jockey Club TourHeart+ Project. We endeavor to offer a personalized, evidence-based online self-help platform supplemented by offline professional support.

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