Mental health should not be defined by "whether we have mental illness", but rather by the ability to face life's challenges, realize ourselves, and connect with others. We believe that psychological distress is part of being human and does not prevent us from finding meaning and happiness in our lives.
We are dedicated to providing personalized mental health services
that integrate both online and offline elements,
opening up new possibilities for mental well-being.
We utilize artificial intelligence and big data analytics to accurately identify the content that best fits each individual, especially emerging adults and tertiary students in Hong Kong.
We encourage members to co-produce content with us and to foster a mental health-conducive community. Throughout your journeys of exploring self-care, we will be there to accompany you.
We aim to foster a community that enhances our collective well-being.
Includes clinical psychologists, trained psychological well-being officers, researchers, product designers, engineers, and communication specialists.
We are committed to designing a more comprehensive TourHeart+ platform, striving to deliver the best experiences and richer resources to each and every one of you.
Ella Zoe Tsang
Consultant and Instructor
Clinical psychologist of StoryTaler, lived-experience researcher and mental health advocate.
Dr Apesta Chung
Project Manager
Bringing together diverse teams to nurture mental health initiatives and ensure the steady flow of project progress.
Prof Winnie Mak
Principal Investigator
Strategizing and overseeing the overall development and directions of Jockey Club TourHeart+ to optimize repertoire of services and self-care tools.
Dr Amanda Li
Consultant and Instructor
Co-founder of StoryTaler, clinical psychologist, mindfulness teacher, and mental health advocate.
Kent Wong
Technology Team Lead
Researching and applying AI and data science to improve platform services and user engagement.
Yil Verdeja
Technology Engineer
Crafting tools and analytics to streamline processes and enhance mental health interventions.
Charmine Kan
Product Team Lead
Enhancing mental well-being with digital innovations and seamless user experience.
Tsz Ting Lo
Product Designer
Delivering humanized design consistently with a deep understanding of user-centred design principles.
Janet Fong
Psychological Well-Being Officer
Fellow mental health explorer committed to shared growth by writing content that speaks to us all.
Koni Lau
Psychological Well-Being Officer
Developing content for the platform, coordinating mental health support and promotion events.
Ophelia Tam
Clinical Psychologist
Creating and sharing evidence-based mental health content, integrating self-care into our daily lives.
Christine Li
Psychological Well-Being Officer
Developing mental health content and coordinating events to promote well-being and self-care.
Dixon Leafe Ng
Well-Being Promotion Officer
Aligning psychology and communication values to create for user-centered, intent-driven strategies.
Ruby Liu
Well-Being Promotion Officer
Creating psychoeducational content that timely resonates with users' interests and current affairs.
Kammily Cheung
Well-Being Promotion Officer
Promoting mental wellness and antistigma by creating psychoeducational media content.
Vienna Liang
Well-Being Promotion Officer
Promoting mental health awareness through diverse activities and content. Awareness precedes change.
Dr Alan Tong
Research Team Lead
Taking lead in developing research using various methodologies to innovate and personalize Jockey Club TourHeart+.
Sophie Cheng
Research Assistant
Coordinating research on user experiences, evaluating platform functions for continued improvement.
Carmen Li
Administrative Team Lead
Providing administrative and financial assistance in HR, budget planning, liaison and reporting.
Czarina Tong
Project Coordinator
Liaising with external collaborators to coordinate events introducing mental health to the public.
Dr Alan Tong
Research Team Lead
Taking lead in developing research using various methodologies to innovate and personalize Jockey Club TourHeart+.
Ella Zoe Tsang
Consultant and Instructor
Clinical psychologist of StoryTaler, lived-experience researcher and mental health advocate.
Dixon Leafe Ng
Well-Being Promotion Officer
Aligning psychology and communication values to create for user-centered, intent-driven strategies.
Janet Fong
Psychological Well-Being Officer
Fellow mental health explorer committed to shared growth by writing content that speaks to us all.
Carmen Li
Administrative Team Lead
Providing administrative and financial assistance in HR, budget planning, liaison and reporting.
Ruby Liu
Well-Being Promotion Officer
Creating psychoeducational content that timely resonates with users' interests and current affairs.
Dr Apesta Chung
Project Manager
Bringing together diverse teams to nurture mental health initiatives and ensure the steady flow of project progress.
Prof Winnie Mak
Principal Investigator
Strategizing and overseeing the overall development and directions of Jockey Club TourHeart+ to optimize repertoire of services and self-care tools.
Dr Amanda Li
Consultant and Instructor
Co-founder of StoryTaler, clinical psychologist, mindfulness teacher, and mental health advocate.
Kammily Cheung
Well-Being Promotion Officer
Promoting mental wellness and antistigma by creating psychoeducational media content.
Kent Wong
Technology Team Lead
Researching and applying AI and data science to improve platform services and user engagement.
Vienna Liang
Well-Being Promotion Officer
Promoting mental health awareness through diverse activities and content. Awareness precedes change.
Yil Verdeja
Technology Engineer
Crafting tools and analytics to streamline processes and enhance mental health interventions.
Sophie Cheng
Research Assistant
Coordinating research on user experiences, evaluating platform functions for continued improvement.
Koni Lau
Psychological Well-Being Officer
Developing content for the platform, coordinating mental health support and promotion events.
Charmine Kan
Product Team Lead
Enhancing mental well-being with digital innovations and seamless user experience.
Tsz Ting Lo
Product Designer
Delivering humanized design consistently with a deep understanding of user-centred design principles.
Ophelia Tam
Clinical Psychologist
Creating and sharing evidence-based mental health content, integrating self-care into our daily lives.
Christine Li
Psychological Well-Being Officer
Developing mental health content and coordinating events to promote well-being and self-care.
Czarina Tong
Project Coordinator
Liaising with external collaborators to coordinate events introducing mental health to the public.
It is powered by artificial intelligence with items from PHQ-9 and GAD-7, which are two of the most commonly used and validated assessments for common symptoms of depression and anxiety, respectively.
Based on this assessment, our system suggests resources and services for you. It provides a reference, rather than a formal diagnosis of users’ mental health status. If further assistance is required, you may seek the services of a mental health professional, such as a psychiatrist or clinical psychologist, for a comprehensive evaluation.
(GAD-7 Reference: Spitzer, R. L., Kroenke, K., Williams, J. B., & Löwe, B. (2006). A brief measure for assessing generalized anxiety disorder: the GAD-7. Archives of Internal Medicine, 166(10), 1092-1097.) https://pubmed.ncbi.nlm.nih.gov/16717171/
(PHQ-9 Reference: Kroenke, K., Spitzer, R. L., & Williams, J. B. (2001).The PHQ‐9: Validity of a brief depression severity measure. Journal of General Internal Medicine, 16(9), 606-613.) https://pubmed.ncbi.nlm.nih.gov/11556941/
Our content was developed based on psychological theories, research, and/or intervention approaches that have demonstrated to be effective in improving mental health and reducing anxiety and depressive symptoms.
However, our services cannot replace traditional face-to-face psychotherapy nor medication. Each mode of service has its own function and may be suitable for different people. By having a repertoire of diverse services available in the society, we believe that people can choose from these options to improve their mental health.
Members’ privacy is our topmost priority. We make sure members enjoy a confidential and secure journey. Also, we promise to be transparent with our data security and usage practices.
According to our Privacy Policy, we only use members’ personal information only where we need to operate our services, to support personalized features, and to carry out research and development to improve our products. Using TLS encryption in which all data will be encrypted during transfer among internal teams, and only internal staff will have access to the database. We do not share or disclose personal information with third parties without your expressed specific consent. Login email address shall be encrypted if SSO is used. Passwords are stored with up-to-date cryptographic solutions.
For more information about data privacy, please check our Data Privacy and Security Policy to understand how your data is handled and processed.
In 2017, The Chinese University of Hong Kong received a donation from the Hong Kong Jockey Club Charities Trust ("the Trust") for the Diversity and Well-being Laboratory to design and implement the Jockey Club TourHeart Project, which lasted for 3 years.
In 2021 and 2024 respectively, the Trust provided two donations to the team to enhance and revamp the project based on user feedback, resulting in the current Jockey Club TourHeart+ Project. We endeavor to offer a personalized, evidence-based online self-help platform supplemented by offline professional support.
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