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Personal Information Collection Statement

Jockey Club TourHeart+

Personal Information Collection Statement

Collection of your personal data

From time to time, it is necessary for you to supply Jockey Club TourHeart+ and its subsidiaries (collectively, "JCTH+", "we", "our" or "us") with personal information and particulars to enable us to carry out the activities described in below. We may be unable to carry out such activities if you do not provide the necessary information and particulars.

We may also generate and compile information and collect information from publicly available sources about you. Personal information and particulars provided by you and all information collected, generated and compiled by us about you from time to time is collectively referred to as "Personal Information".

Purposes of collection

We may use your personal data for one or more of the following purposes:

  1. to perform the contract we have with you, including to operate our products or services, to provide customer support and personalised features, and to protect the security of our Platform;
  2. for research and development to improve our products or services, and in order to protect our legal rights and interests;
  3. to comply with a legal or regulatory obligation.

Transfer of personal data

To facilitate the purposes mentioned above, we may transfer, disclose, grant access to or share your Personal Information with third parties located within or outside Hong Kong, and your Personal Information may be transferred within or outside Hong Kong subject to the below paragraphs.

We will disclose Personal Information when required to do so by law, for example, in response to a court order or requests from law enforcement agencies or regulatory authorities.

We may share your Personal Information with third parties such as employees, related companies, including our subsidiaries, affiliates, holding companies, joint ventures and associated companies, other joint venture partners, agents, independent contractors, business partners and service providers (such as cloud service provider), as necessary for any of the purposes stated above.

Direct marketing

a) If we intend to use your Personal Information (including your name and contact details) collected from you for direct marketing purposes (e.g. to send you marketing communications about research activities, news, offers or promotions, in relation to the Products or Services of JCTH+ and the Group), we will first obtain your consent (or an indication of no objection) before doing so.

b) If we intend to provide your Personal Information (including your name and contact details) collected from you to third parties for their use in direct marketing, we will first obtain your consent (or an indication of no objection) before doing so.

c) You may opt out of receiving marketing materials from us by using the unsubscribe link in our communications or by contacting us (please refer to the section below for contact information). Please note, however, that even if you opt out from receiving marketing materials from us, you will continue to receive notifications or information from us that are necessary for the use of our products or services.

Access and correction of personal data

You have the right to:

  1. be informed of what we do with your Personal Information;
  2. request a copy of Personal Information we hold about you;
  3. require us to correct any inaccuracy or error in any Personal Information we hold about you;
  4. request erasure of your Personal Information (note, however, that we may not always be able to comply with your request of erasure if the Personal Information is still necessary for the purpose which we originally collected it for, or for record keeping or legal compliance purposes);
  5. object to or restrict the processing by us of your Personal Information (including for marketing purposes);
  6. request to receive some of your Personal Information in a structured, commonly used, and machine-readable format, and request that we transfer such information to another party; and
  7. withdraw your consent at any time where we are relying on consent to process your Personal Information (although this will not affect the lawfulness of any processing carried out before you withdraw your consent).

Requests to exercise the rights stated hereabove, where applicable, should be made by email and addressed to our team at info@jcthplus.org or by letter and sent to the following address:

Jockey Club TourHeart+ Project

326C 3rd Floor, Sino Building, Department of Psychology, CUHK, Shatin, N.T. Hong Kong

Tel: +852 3943-3462 rn

Attn: Professor Winnie W.S. Mak

You can find out more about JCTH+’s policies on privacy and personal data protection by accessing our privacy statement.

We use cookies on our platform. For more information you can access our cookies policy.

This statement is writing in English and may be translated into Chinese. If there is any discrepancy between the English version and Chinese version of this statement, the English version shall prevail.